Flat rate of $7 every order and shipping is free on orders over $50. We ship to all of the United States.

Send us a photo and your order number at maple.and.ash.forge@gmail.com and we’ll refund it.

Because soap is a personal-care product, we can’t accept returns. If something isn’t right, contact us and we’ll work it out.

Email us as soon as you can at maple.and.ash.forge@gmail.com If your order hasn’t been packed yet we can update or cancel it for you.

Every product lists the fill ingredients. Our soaps are palm free, vegan, and cruelty free.

Check the ingredients list for anything you react to, including the fragrance. If you’re unsure, email us before ordering and we’ll help.

Every batch is a new scent and we’re still deciding which ones to become permanent products. When a soap sells out, there’s no promise it will return. Sold out soaps stay on our site in the archive so you can see everything we’ve made. Tell us your favorites at maple.and.ash.forge@gmail.com It helps us choose our lifelong lineup. Join our email list to hear about new batches first.

Keep it on a draining soap dish, let it dry between uses, and keep it out of the shower spray. If using in the shower or bath, use a wash cloth or loofah to suds your body instead of applying the soap directly to your skin.

Yes. Lye is what turns oils into soap. It’s used up in the process, and the four week cure finishes the job. It’s listed as Sodium Hydroxide in our ingredients.